Client’s Brief:
“The Humble Co. wants to evolve the traditional Swedish dental care industry and make dental appointments more accessible, faster & cheaper for the patients.”
Solution:
The team behind the successful dental brand The Humble Company asked Third Act to help them digitalize dental appointments. Our solution was a video Call app for IOS & Android where patients could get an instant appointment with a certified dentist. This digital solution eliminates the need of booking in advance and with more flexible opening hours the consultation could be held on the patient's terms and in the comfort of their home. The method enabled DentMe to keep its costs down and offer a much cheaper price than traditionalist dentistry.
We created a chatbot to tackle the long waiting queue - a simple chat system with easy and understandable questions. This allowed the patient to add important information before the meeting to keep the data clear and lower the overall length of the consultation. The appointed dentist could then read, edit and comment on the answers via the custom-built backend before and during, and after the meeting. All confidential dental records are kept on encrypted servers and to be able to log in to your account the patients need to use Bank ID.
